FAQ's

TTG Kitchen

FAQ's

How long does my order take to ship?

As all of our products are handmade in small batches to ensure quality & freshness, all orders have a 1-3 day processing window before shipping.

Which methods of shipping do you use? 

We use USPS Priority shipping to ensure you get to enjoy your products as soon as possible. Please allow 3-5 days for receipt once shipped. Due to Covid-19 expect some delays in product tracking and delivery. All orders are updated with a USPS tracking number. Please refer to the USPS website for tracking updates.

**SHIPPING NOTE**

Due to its perishable nature, Infused Butter orders REQUIRE 2 DAY PRIORITY EXPRESS SHIPPING. 

Free Local Delivery within Brooklyn, NY for Infused Butter orders over $25.  Contact us via email for shipping code before placing order. 

Can I return/ exchange this item?

For safety & sanitation reasons all orders are FINAL SALE. No returns, No exchanges. If there is an issue with your order please email us ttgkitchen@gmail.com with your order number, concern, as well as any relevant photos.